Thanks for reaching out, happy to help!
I'm guessing you are using the "standard" Nightscout URL (for lack of a better term), instead of the Nightguard-specific one. In Gluroo, tap the text "Other formats for various apps" and copy the one for Nightguard. Paste that into Nightguard and you should be good to go.
For more info see our blog post (scroll down to Apple Watches): https://gluroo.com/blog/glucrew/blood-sugar-readings-smartwatch-gluroo/
Let me know if that resolves your issue!
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